UX/UI Designer · Boston, MA
I design digital products that make complex tasks feel simple.
For 6+ years I've designed shopping, support and account experiences for Jordan's Furniture, Comcast Xfinity and Gap International. I work from research to developer handoff, with a graphic designer's eye for detail.
Selected UX/UI work
Client work is password protected. Get in touch for access.
A mobile-first checkout that lifted completion 28%
Rebuilt checkout as one concise page with clear progress, an always-available order summary and the total in view.
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Turning a page of links into a real recruiting experience
Redesigned the careers page so candidates can see the culture, find a role that fits and apply with confidence. Launching October 2026.
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Helping customers get answers faster on Xfinity Support
Redesigned the support hub so customers can find articles, chat online or book a call without hunting through the page.
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One consistent account experience across iOS, web and app
Designed account settings so customers see the same clear patterns for their Xfinity ID, service address and more on every platform.
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Fixing a flow that surprised customers with suspended service
Reworked the layout and copy of the service pause flow after customer complaints, so plan changes and their effects are clear before anyone commits.
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Xfinity Greeting ComponentsA flexible notification component used across Account Settings→Gap Performance DiagnosticTurning an in-person leadership assessment into a digital tool→Gap International WebsiteWebsite redesign for a leadership consulting firm→AraksWebsite concept for a sustainable fashion brand→Akshardham Visitor AppMobile guide to a cultural landmark's people, architecture and history→Brand and visual design
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How I work
01
Understand
Start with the business goal and the people using the product. Stakeholder interviews, competitive research and the data we already have.
02
Design
Map the flow, sketch in wireframes and build interactive prototypes in Figma, using the existing design system wherever it fits.
03
Test
Put prototypes in front of users and run A/B tests, then refine. Accessibility to WCAG standards is part of every round.
04
Hand off
Deliver specs and style guides developers can build from, and stay close through launch so the shipped product matches the design.